You might have recently heard about a security issue called the Heartbleed Bug. This bug affects secure website connections that keep your information protected in transit.
We would like to assure you that our Information Technology and Security teams have tested our applications and have found no vulnerabilities to this bug. This applies to any and all Entertainment Partners applications.
You may wish to take personal measures to help safeguard your data by changing your password to websites you may have visited recently.
Entertainment Partners is fully committed to improving efficiency and maintaining your data in the most secure environments. To assure we continue on this path, it has become necessary for us to undertake an infrastructure upgrade. The actual upgrade will occur over the Memorial Day weekend, May 24-26.
To prepare for this and ensure minimal impact to user experience, we will need to perform consecutive downtimes over the next several weekends. Notifications with specific dates and downtimes for impacted products will be sent in the coming weeks.
We are messaging this far in advance in hopes of minimizing inconvenience and enabling you to better plan your work activity.
Please contact Product Support at 818.955.6300 with any additional questions you may have.
Thank you for your ongoing support of Entertainment Partners.
By partnering with EP, you get immediate access to an array of supplemental information about our products — no matter where you are, no matter what the time.
Our support resources include search functions that allow you to find relevant and updated FAQs, informational documents, important downloads for bug fixes and updates, and invaluable training tutorials — everything relating to the vast Entertainment Partners knowledge base.