1 - About these Release Notes
2 - System Requirements
3 - A Note about Operating Systems
4 - Installing Movie Magic Scheduling
5 - Uninstalling Movie Magic Scheduling
6 - Licensing Movie Magic Scheduling
7 - Unlicensing Movie Magic Scheduling
8 - Frequently Asked Questions (FAQs)
9 - Software Updates
10 - Customer Support

These Installation and Release Notes include basic information and Frequently Asked Questions (FAQs) for installing Movie Magic Scheduling and licensing and unlicensing your programs.

Information and tutorials on using the program itself will be found in the User's Manual and Tutorial User's Manual available as Adobe? Acrobat? PDF documents in the Movie Magic Scheduling CD (or you can download from www.moviemagictechnologies.com).

Installing Movie Magic Scheduling

It is a simple process to install and license Movie Magic Scheduling on your computer.

NOTE: Each purchase grants a license to a single user the right to use the software on up to two computers non-simultaneously. This means that you may have the application installed on multiple computers, but your product may be activated (licensed) on up to two computers that you are not using at the same time. Entertainment Partners understands the nature of your work with our products which means that there are times that you may need to use your software at home or on set. We have constructed our license agreement to accommodate your needs.

NOTE: If you have a previous version of Movie Magic Scheduling, it is ne-cessary to first uninstall your previous version. If you are upgrading from a previous, licensed version of the program, the new version will automatically assume your current license.

Windows System Requirements

o Windows 98, 2000, NT 4.0, ME or XP
o Browser version 4.0 or higher (required for online help)
o CD-ROM (or Internet connection)
o 20 MB Hard Drive Space

Recommended:

o Internet connection with 56k or higher

Macintosh System Requirements

Recommended:

o Internet connection with 56k or higher

These instructions assume that you are familiar with standard Windows and/or Macintosh techniques such as using a mouse and locating files and folders. For more information on these subjects, refer to the documentation supplied with your computer and/or operating system.

If you have an older version of Movie Magic Scheduling on your compu-ter, you must uninstall it before installing this new one. This is a complete version of the software and does not to need to reference the old version or use any of its files.

NOTE: If you do not uninstall any old versions of this software, the new installation may not function properly.

For uninstallation instructions, see Chapter 5. Whenever possible, please refer to the appropriate user manuals and Help documents that came with your product before calling for technical support.

Installing Movie Magic Scheduling - Windows

1. Double click on Setup.exe or MovieMagicScheduling.exe to launch the installer program.

2. The License Agreement displays. Please read the license agreement. If you Decline to accept this agreement, the Installer will exit, and Scheduling will not be installed on your computer. Click Accept to continue.

3. The Read Me file displays. This file includes information on new features and uses of Movie Magic Scheduling. Please read this file before clicking Continue with the installation.

4. Select Update. This option will install all the required files. Upgrading to the new version will not replace any of your schedet files, themselves.

5. Click Next to begin installation. Follow the onscreen prompts until the installation is completed.

6. The Read Only File Detected screen displays. Click the box next to

Don't Display This Message Again. Click Yes.

7. Click Finish to exit the installation.

8. After installation is complete, we highly recommend that you restart your computer.

Installing Movie Magic Scheduling - Macintosh

1. Double click on MovieMagicScheduling.hqx to launch the installer program.

2. The Movie Magic Scheduling splash screen displays. Click Continue.

3. The License Agreement displays. Please read the license agreement. If you Decline to accept this agreement, the Installer will exit and Scheduling will not be installed on your computer. Click Accept to continue.

4. The Read Me file displays. This file includes information on new features and uses of Movie Magic Scheduling. Please read this file before clicking Continue.

5. The Movie Magic Scheduling Installer screen displays. Click Install. Movie Magic Scheduling will be installed in the default folder.

6. A message will display when the software has been successfully installed on your hard drive. Click Quit to continue. The installer will close and you will be returned to your desktop.

7. After installation is complete, we highly recommend that you restart your computer.

5 - UNINSTALLING MOVIE MAGIC Scheduling

You may want to uninstall the application from your machine altogether.

NOTE: You do NOT have to uninstall the application in order to install it on another machine. However, if you have used both of your licenses, you will have to free up a license. Simply unlicense it from your current computer (see "Unlicensing Movie Magic Scheduling") and then install and license it on your new machine (see "Licensing Movie Magic Scheduling").

Uninstalling Movie Magic Scheduling - Windows

1. From the Start Menu, select Settings and the Control Panel.

2. In the Control Panel, double-click on Add/Remove Programs.

3. On the Install/Uninstall tab, from the list that displays, select Movie Magic Scheduling and then click Add/Remove.

4. The Install Shield displays. Select Remove. The Confirm File Deletion dialog box displays.

5. Click OK to remove the application.

6. Install Shield removes Movie Magic Scheduling and all its components. Your Scheduling files will remain intact.

Uninstalling Movie Magic Scheduling - Macintosh

1. Double-click on the mms Installer icon.

2. The Movie Magic Scheduling splash screen displays.

3. Click Continue.

4. The License Agreement displays. Click Accept to continue.

5. The Read Me file displays. Click Continue.

6. The Install screen displays. In the upper left corner, select Uninstall from the drop-down menu. The Install button changes to read Uninstall.

7. Click Uninstall. A dialog displays, informing you that all applications will be closed if you choose to continue. To go on, click Continue.

8. Movie Magic Scheduling and all of its components are removed.

Movie Magic Scheduling offers easy mobility between computers. You no longer have to worry about transporting a dongle when you are on the road. Using e-licensing technology, it is now easy to move your license from your office computer to your laptop (or any other machine).

The number of authorized licenses is determined at the time of purchase. (Two licenses are standard for a purchase unless otherwise specified.) Once all purchased licenses are in use, you will need to unlicense one machine in order to license another. Movie Magic Scheduling will warn you when all licenses are in use.

NOTE: If you are upgrading from a previously licensed version of the program, the new version will automatically assume your current license.

Licensing Movie Magic Scheduling Online

1. Launch Movie Magic Scheduling, either from the final Installer window or from the Start Menu. The Movie Magic Scheduling licensing screen displays.

NOTE: The Licensing screen displays only when the current installation has not been licensed.

2. Click Get License near the bottom of the screen. The Install License screen displays.

3. Enter your Order ID number in the Order ID field and then click Get
License. (The Order ID was included with your boxed product or contained in your confirmation e-mail in the case of the digital product.
4. Licensing checks your Internet connection and available licenses, and licenses the software to your computer. When you receive confirmation of success, you can either click Launch to start Movie Magic Scheduling from the final screen, or click Exit to return to your desktop.

Licensing Movie Magic Scheduling by Phone

If you do not have an Internet connection, you can license Movie Magic Scheduling by telephone. Call us at:

- 818.955.6331 (local + international)

Our phone representative will be happy to walk you through the off-line licensing process.

Once all purchased licenses are in use, you will need to unlicense one machine in order to license another. Movie Magic Scheduling will warn you when all licenses are in use.

Unlicensing Movie Magic Scheduling Online - Windows

1. Connect to the Internet.

2. From the desktop, click on the My Computer icon and then click on eLicense Control.

NOTE: You may also right-click the eLicense Control icon and select Remove from My Computer.

3. Right-click on Movie Magic Scheduling. A menu of options appears. Select Unlicense. The Unlicense screen displays.

4. Make sure the correct Order ID Number is entered in the field beside the Unlicense heading. (The Order ID was included with your boxed pro-duct or contained in your confirmation e-mail in the case of the digital pro-duct.)

5. Click Unlicense. The unlicense application checks your Internet connection, logs on and unlicenses this computer. A dialog box will confirm the successful unlicensing of the application. This license is now available for use on another computer.

6. Click Exit to return to Windows. Click Start Over to unlicense another application. In order to run Movie Magic Scheduling on this computer again, you will need to license it once more. NOTE: You can relicense the software in this fashion as well.

Unlicensing Movie Magic Scheduling - Macintosh
1. Connect to the Internet.

2. From the same folder where the software is installed, open eLicense Control and then select Movie Magic Scheduling.

3. From the product menu, select the Unlicense option. The Unlicense screen displays.

4. Make sure the correct Order ID Number is entered in the field beside the Unlicense heading. (The Order ID was included with your boxed product or contained in your confirmation e-mail in the case of the digital product.)

5. Click Unlicense. The unlicensed application checks your Internet connection and unlicenses this computer. A dialog box will confirm the successful unlicensing of the application. This license is now available for use on another computer.

6. Click Exit. In order to run Movie Magic Scheduling on this computer again, you will need to license it once more.

NOTE: You can relicense the software in this fashion as well. If you have any problems unlicensing Movie Magic Scheduling, call us at:

- 818.955.6331 (local + international)

Our customer support representative will be happy to walk you through the off-line licensing process.

Unlicensing Movie Magic Scheduling by Phone

If you do not have an Internet connection, you can license Movie Magic Scheduling by telephone. Call us at:

- 818.955.6331 (local + international)

Our customer support representative will be happy to walk you through the off-line licensing process.

1) I installed the application and I have a screen asking me to license the software. What is this?

This is the new licensing method for the Movie Magic software that allows it to be easily unlicensed and re-licensed on your machines. Your purchase of Movie Magic should have included an order number. After connecting to the Internet choose the "License" option. In the next screen enter your order number and choose "get license". After a few seconds you should receive a response that the software is now licensed. If you do not have an Internet connection you can select the phone option, which allows you to call a sales representative and get one verbally. Once licensed the software will continue to run until unlicensed or the subscription period ends.

2) I need to move my software to a new machine, can I do that?

Absolutely! Simply open up the Windows explorer or your "My Computer" icon. Locate the eLicense control and click it. This should display any licensed application you have. After connecting to the Internet, right click on the application you want to unlicense and from the menu choose unlicense. This will unlicense this computer. You may now relicense another machine. If you do not have an Internet connection you can select the phone option that allows you to call a sales agent and get unlicensed verbally.

3) I am trying to license my software and I keep getting an error that I am not connected to the Internet. I know I am, what's going on?

You are probably dialing in from a LAN (local area network) from work that has a complex firewall installed. These firewalls can make communications like this difficult at times. Check the proxy button to see if your proxy settings are correct (your network administrator can probably help).

If you still have problems, use the phone option for licensing from this machine.

4) Will uninstalling the program remove my schedets from my hard drive?

No, Movie Magic Scheduling will only remove program files. It will even leave behind the Movie Magic Scheduling folder (mms).

5) I need to re-install the software, what should I do about my license?

The eLicense obtained and installed by your Order ID is independent of the software itself. Once you have a license, you can uninstall, re-install, etc. the software without any effect on the license.

6) I need to reformat my computer, what should I do about my licenses?

You should unlicense before you reformat the drive. Then when you are finished and have re-installed the eLicensed software, re-license.

7) What do I do if my computer is reformatted before I unlicensed?

Try to get your license using your Order ID. If that does not work, please contact us at:

http://www.moviemagictechnologies.com/support/custommersupport/

8) I try to get my license, but the program just hangs. What do I do?

This can occur if you have personal firewall/proxy software installed on your system. That software operates by a set of permissions created when you installed it or by some configuration process (for example, it has been told to let your browser retrieve data from websites). It does not know what to do with eLicense data returning from the license server, so it just gives up.

Disable the personal firewall / proxy software. In some cases it has been found that disabling is not easily possible, and it may be necessary to temporarily uninstall the software. Complete the purchase and / or get the license. It may be necessary to enter the correct proxy settings manually in the Proxy dialog. Re-enable or re-install the firewall / proxy software.

Intermittently, Movie Magic Scheduling will automatically display a message reminding you to check for updates and give you the opportunity to download and install them. However, we suggest that you periodically check for updates manually. Updates will only be provided via the Web.

Manual Updates

1. Connect to the Internet.

2. Go to our Web site (www.moviemagictechnologies.com) and follow the instructions provided for updates.

Entertainment Partners has revamped the user support documentation. User manuals, on-line help and other support documentation can answer most of the questions we receive. Ninety percent of the calls beyond that are covered in the FAQ listings on our Web site. Please help us keep our phone lines available for clients experiencing more serious problems by using the other support resources available.

Customer support offers several electronic alternatives to phone support. These avenues allow you to get answers to your questions at your convenience. If you are unable to find a solution in these notes, the user manuals, or on-line help, please contact one of our customer support representatives. Please be at the computer if possible.

For application support of Movie Magic Scheduling, contact us as described below:

1. Web site: www.moviemagictechnologies.com

Our on-line help desk is fast, easy to use and available 24 hours a day. It is frequently updated to have current solutions for problems we encounter over the phones. In addition, our site offers up-to-date news about product management, mentoring areas, information swaps, ideas sharing and more resources and tools.

2. E-mail: support@ep-services.com

E-mail is answered within 24 business hours. It is an excellent method to
obtain support when the need is not immediate.

3. Fax Support: 818.955.6292

Faxes are answered within 24 business hours. It is an excellent method of obtaining support when the need is not immediate.

Customer Service via telephone is available from 6:00 a.m. to 6:00 p.m., PST, Monday through Friday.

4. Phone Support:

- 818.955.6331 (local + international)

For help with sales or information about our products and services please call us or send us an e-mail:

1. Web site: www.moviemagictechnologies.com

2. E-mail: support@ep-services.com

3. Phone: 818.955.6299